Cancellation and Refund Policy

At Laptop Sell, we strive to ensure your satisfaction with our products. We understand that there may be instances where you need to cancel an order or seek a refund. Please read the following policy regarding cancellations and refunds:

Order Cancellation
1. Cancellation Period: You may cancel an order within 24 hours of placing it. Please contact our customer support team immediately to request cancellation. Orders that have already been processed or shipped cannot be cancelled.
2. Cancellation Process: To cancel an order, please contact our customer service team at enquiry@laptopsell.in with your order number and details. We will make every effort to accommodate your request if the order has not been processed.

Refund Policy
1. Eligibility for Refunds: Refunds are issued based on certain conditions:

If the cancellation request is made within the stipulated time frame (within 24 hours of order placement).
If the product received is defective, damaged, or significantly different from what was ordered.
In cases where the refund request meets the criteria of our Return Policy.

2. Refund Process: Once a cancellation request is approved, refunds will be processed within 4-8 working days from the date of cancellation approval. Refunds will be issued to the original payment method used for the purchase.
3. Non-Refundable Items: Certain products may not be eligible for refunds due to their nature. Please check the product description for any specific refund exclusions.

Return and Exchange Policy
Please refer to our “Return and Exchange Policy” for detailed instructions on returning products for refund or exchange. The conditions for returning items, such as unopened packaging or specific time frames, will be outlined in that policy.

Contact Us
If you have any questions or need further clarification regarding cancellations, refunds, or returns, please contact our customer support team at enquiry@laptopsell.in.

This Cancellation and Refund Policy is effective as of 01-05-2024 and may be updated or modified without prior notice.